Get in Touch With Us
Got a question about one of our crypto casino reviews, spotted something that needs updating, or want to share feedback on your experience with a site we've covered? This page explains the best ways to reach us and what to expect when you do.
How to Contact Us
Email is the most direct and reliable route to our team. We read every message personally — there are no automated filters standing between your email and a human response. Write to us at [email protected] and we'll aim to get back to you within two business days.
To help us route your message to the right person quickly, it's worth naming the subject in your opening line — for example, whether it's a correction to a review, a general question about crypto deposits, or a commercial inquiry.
What We Can Help With
We welcome all kinds of messages. The most common reasons readers reach out include:
- Review questions — If you want more detail on how we assessed a particular site, or you're weighing up two options and want a clearer steer, ask us directly.
- Corrections and factual updates — Accuracy matters to us. If a bonus figure has changed, a withdrawal limit looks wrong, or a site's licensing status has been updated, let us know and we'll verify and amend promptly.
- Crypto and wallet questions — We cover on-chain deposits, network fees, confirmation times, and wallet setup across our reviews. If something in that area isn't clear from the content, we're happy to help point you in the right direction.
- Content suggestions — Working on a topic you'd like to see covered — such as a particular coin, game type, or site? Reader input genuinely shapes what we publish next.
- Partnership and commercial inquiries — If you represent an operator or a crypto brand and want to explore how we work together, introduce yourself and outline what you have in mind. We'll explain our editorial process and affiliate disclosure standards from the outset.
- Responsible gambling concerns — If you or someone close to you is struggling with gambling, please mention it in your message and we'll point you to appropriate support resources straight away. You can also call the National Problem Gambling Helpline at 1-800-GAMBLER any time — it's free, confidential, and available 24/7.
What Happens After You Write to Us
Every message is read by a member of the team — not a bot, not a generic support queue. We aim to respond within two business days. During high-volume periods it may take a little longer, but we always follow up. If your query is time-sensitive, say so in the subject line and we'll prioritize accordingly.
For correction requests, we verify the flagged detail before making any change, so responses to those may take slightly longer than general inquiries. We appreciate the patience — getting it right matters more than getting it fast.
A Note on Our Editorial Standards
Bitcoin Casino is an independent comparison site. Our rankings reflect editorial assessment across factors like payout speed, coin support, licensing, game variety, bonus terms, and KYC requirements — commission relationships do not determine where a site places. If you believe a review is inaccurate or unfair, we want to hear that. Operator representatives are welcome to flag factual errors through the same contact address; editorial position is not for sale but factual corrections are always considered.
We also want to be clear: the crypto casino sites we review are offshore operators, licensed in jurisdictions such as Curaçao or Anjouan, and they operate in a legal grey area for US players. Nothing on this site constitutes legal or tax advice — for questions about your specific state's rules or your obligations as a US gambler, please consult a qualified professional. Our content gives you the information to compare your options; the decision is always yours to make.
If you're exploring the broader landscape of online crypto gambling for US players, our best non-GamStop casinos guide covers additional options worth knowing about.
Before You Write — Quick Answers
A few questions come up often enough that we've answered them here:
- Do you accept guest posts or sponsored content? — We don't publish sponsored articles or paid-for editorial. If you want to discuss a legitimate partnership, use the commercial inquiries route above.
- Can you help me recover funds from a casino? — We're a review and comparison site, not a dispute resolution service. For withdrawal disputes, your first step is the site's own support team, then the licensing authority listed on their site.
- Do you offer crypto or gambling advice? — Our reviews give you factual comparisons. We don't provide personalized financial, tax, or gambling advice. For tax obligations on US crypto gambling winnings, consult a tax professional.
- Is there a phone number? — Email is the only contact method we operate. It lets us give considered, accurate responses rather than off-the-cuff answers.
Thank you for taking the time to reach out. We read every message and take reader feedback seriously — it's a meaningful part of how we keep our content accurate and useful. We look forward to hearing from you.
Gambling involves risk and is not a reliable source of income. If gambling is affecting you or someone you know, call the National Problem Gambling Helpline: 1-800-GAMBLER. Available 24/7, free and confidential. Must be 18+ (21+ in some states) to participate at any of the sites reviewed on this site.